20 September 2024

Thailand has been affected today by a Microsoft cloud service outage, apparently triggered by software distributed by cybersecurity firm CrowdStrike, which has impacted many businesses worldwide, including AirAsia, a low-cost airline, and hospital systems.

AirAsia announced on its Facebook page that the outage of Microsoft Azure has affected its reservation and check-in systems at all airports.

As a result, the airline has had to resort to a manual system, causing delays for passengers. Passengers are therefore advised to arrive at the airport three hours before departure time.

Meanwhile, Bangkok Hospital Surat, in Surat Thani province, has informed its patients that the outage has affected its IT system as well, causing inconvenience and service delays.

The hospital has apologised for any inconvenience this may cause.

Similarly, Siriraj Piyamaharajkarun Hospital in Bangkok has also cited the outage as the reason for cancelling all patient appointments and suspending services for today.

Appointments can be rescheduled via the Line call centre: @siphcallcenter.

Photo : AFP